|Shipping & Payment|
1. Shipping Costs
1.1 Shipping Costs within Germany
We offer free shipment within Germany for order values over 50.00 EUR.
1.2 International Shipping Costs
We charge the following shipping costs for international orders.
If you would like to have your order delivered via express, please let us know when you place your order. You will receive a separate offer by e-mail.
2. Methods of Payment
2.1 Methods of Payment within Germany
Within Germany, we offer the following methods of payment:
2.2 Delivery within Germany
Usually, you will receive your order within 4-6 days. In case an item is out of stock, you will be notified by e-mail. We deliver smaller orders up to 1kg through the Deutsche Post AG, larger order through the Dynamic Parcel Distribution (DPD).
3. Payment Methods
3.1 International Payment Methods
For international orders we accept advance payment only.
3.2 Delivery international
Shipments within Europe will usually reach you within 10-15 days after we have received your payment. Worldwide shipments may take up to 6 weeks (surface) or 2-3 weeks (air). In case that an item is termporarily not available or delayed you will be notified by e-mail.
4.1 Returns within Germany
We advise you to contact us prior to returning an item to us. Please click on the German Flag one the top right to consult details about your "Widerrufsrecht" (in German only)
4.2 Returns international
We accept returns only after previous consultation. Any ensuing costs are paid by the customer.