Pricing, Shipping & Payment

Shipping & Payment Terms

Please note: Prices for EU-customers change according to shipping country from 1.July 2021

On 1 July 2021 the VAT obligations on e-commerce sales within the EU to consumers have changed. From this date, we apply the VAT rate of the Member State where the goods are dispatched to.
Any visitor who is not logged into his/her account, will see the prices including German VAT of currently 19% or 7% for books. Visitors with a shipping address in an EU Member State will see the final prices only after putting an item into the shopping basket or logging into their account and selecting the shipping country.

 

1. Shipping Costs

1.1 Shipping Costs within Germany

We offer free shipment within Germany for order values over 50.00 EUR.
We charge a flat shipping fee of 3.00 EUR for all orders up to 49.99 EUR

1.2 International Shipping Costs

 We charge the following shipping costs for international orders.

  Order Quantity  

EU 1 (Austria, Belgium,
Denmark, Liechtenstein,
Luxembourg, Netherlands)

     EU 2 (Rest)      Non-EU (World)
1-5 books 8,90 EUR 13,90 EUR 19,90 EUR
6 and more books 15,90 EUR 19,90 EUR 29,90 EUR

If you would like to have your order delivered via express, please let us know when you place your order. You will receive a separate offer by e-mail.

 

2. Terms of Payment

2.1 Payment Options within the EU (European Union)

We offer the following methods of payment for orders within the EU.

  •  PayPal
    We offer secure online payment through our partner PayPal. You can easily set up a PayPal-account online. For information and registration go to www.paypal.com
  • Prepayment by Bank Transfer
    Please remit your payment in advance to our bank account. We will ship your order as soon as we have received your payment.

 

2.2 Payment beyond the EU (European Union)

We offer the following methods of payment for worldwide orders beyond the EU.

  •   PayPal
    We offer secure online payment through our partner PayPal. You can easily set up a PayPal-account online. For information and registration go to www.paypal.com
  • Prepayment by Bank Transfer
    Please remit your payment in advance to our bank account. We will ship your order as soon as we have received your payment

 

3. Shipping and Transit Times

3.1 Domestic Shipping (within Germany)

In-stock-titles are ready for despatch within 1-3 workdays. Despatch times for out-of-stock titles are mentioned at the respectiv title. Shipments within Germany take usually betweeen1 to 4 workdays after despatch. In case that an item is temporarily not available or delayed you will be notified by e-mail. You can follow thee status of your order in your customer account.

3.2 International Shipping

In-stock-titles are ready for despatch within 1-3 workdays. Despatch times for out-of-stock titles are mentioned at the respectiv title. Shipments within Europe will usually reach you within 5-10 days after we have received your payment. Worldwide shipments may take 3-6 weeks. In case that an item is temporarily not available or delayed you will be notified by e-mail. You can follow thee status of your order in your customer account.

 

4. Returns

4.1 Returns within Germany

We advise you to contact us prior to returning an item to us. Please click on the German Flag one the top right to consult details about your "Widerrufsrecht" (in German only).

4.2 Returns international

We advise you to contact us prior to returning an item to us. 

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